Before leaving on an extended (and expensive) vacation, I bought travel insurance. I wanted to protect myself in case I or my traveling partner tested positive for COVID-19. I had to answer a number of questions about my eligibility for such insurance before they would approve me. Nor did the…

Does the world need another acronym? Probably not. But it seems like one is born every day in the cybersecurity market. As a tradeoff for the brain power to recall their cryptic meanings, we should at least expect progress on the technology front. We have seen this before. With all…

In a recent podcast from England Rugby Union coach Eddie Jones, he made reference to the adage about trying to be “world-class at things that require zero effort.”     Relating that adage to the work environment, people can become world-class in some ways that require ‘zero effort’: Being on time…

Scottish author Robert Burns wrote in the poem “To a Mouse,” “The best-laid schemes o’ mice an’ men. Gang aft a-gley.” You may better know the saying in its more common form, “The best-laid plans of mice and men often go awry.”   This saying may resonate with incident responders,…